Order cancellation depends on order processing Method
1.) Bank Transfer Payments(Including RTGS/NEFT/IMPS)
Any Orders once processed would not be entitle for refund or cancellation.so make sure before processing order.you can use our chat option for any support before processing order.
2.) Online debit/credit/cash cards order processing method
Online orders are not entitled for cancellation or refund claim.
3.) Paytm Order Processing method
any orders process via paytm payment option are not cancelled.
Exchange of models once order placed
Exchange of models should be register request through email to us within 15 days of confirm receipt of delivery.
At any point of time order exchange can only be possible in same category of product range.
e.g if premium model is replaced then it can be replaced with any other premium category model itself.
e.g regular vein check device is replaced with any model of same category.