Any communications made towards company should be in details and descriptive about issue via email to firstname.lastname@example.org We follow standard communication method via email only.any verbal communications will not be granted for any procedural delay
Accounts & Payments
Any pending invoice if not paid within 30 days of invoice issuance date will be attract 18% Interest charges on due amount
No credits or PDC’s are offered for new vendor registered with us
Our tax forms with GST Portal is filed on 10th Of each month as following regulations
Any discrepancy in invoice should be reported before we file taxes,beyond that tax amount will be debited in refund or returned goods circumstances.
We work on 100% Advance payments,so if payment is not reflected or lesser amount is reflected order will not be processed until given prices are paid for goods.This type of order if refunded will attract 10% of cancellation fees.
Sales & marketing
Any product purchased and dissatisfaction of performance should be return with reason on buyers letter head with stamp and sign to improve our product performance and further internal evaluation,else product will not be accepted for return and refund procedures.
Services & warranty
Any product purchased from marketplace in India should be register warranty through online with purchase order ID And date.It is buyer responsibility,company will never intimate or notify buyer for any reminder for same.
Product purchased from marketplace will follow according to policy of marketplace as standard.we will not interrupt for same for product purchased from marketplace in India.
Re-sellers are notified that warranty of products is mentioned on invoice itself so always share if any problem found after purchase.
Pricing & Offers
Any promotional offers for pricing of goods are for given time period,beyond that prices are void and not liable to extend product for an individual buyer request.